Terms of Service
Last updated October 2026
These terms cover your use of this website, our voice demo, and Assistly's AI receptionist services. By using them, you agree to these terms.
The voice demo
The demo on this site is an AI, not a person. Calls may be recorded. Please don't share sensitive personal, medical or financial information during the demo.
Our services
- We build, set up and manage an AI receptionist for your business, connected through call forwarding.
- Plans are billed monthly, month-to-month, and can be cancelled anytime.
- Each plan includes a monthly minute allowance. Unused minutes reset each month and don't roll over. Extra minutes are billed at the rate for your plan.
- A one-time $500 setup fee applies only if you keep the service after your free 14-day pilot, when offered.
- Prepaid plans cover six months of service, paid in full upfront, and waive the setup fee. They include your plan's monthly minutes; extra minutes are billed monthly. If you cancel early, we refund the unused full months (counted from the start date), minus the $500 setup fee that was waived. The refund never goes below $0, and you won't owe anything extra.
Your responsibilities
You agree to give us accurate information about your business and to tell your callers about call recording where the law requires it. You are responsible for decisions made based on call summaries.
No guarantees
AI can make mistakes. We test before launch and review calls in the first month, but we can't guarantee every call is handled perfectly or that you'll reach any particular revenue result.
Limitation of liability
To the extent allowed by law, our total liability for any claim is limited to the fees you paid us in the three months before the claim.
Changes and contact
We may update these terms and will post the new version here. Questions? Call (443) 991-8847, email frontdesk@callassistly.com, or book a call with us.